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Terms of Service

Last updated: April 23, 2026

These Terms govern your use of Second Opinion. Please read them carefully. By using Second Opinion, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Second Opinion ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all users of Second Opinion, including individuals and businesses. We may update these Terms from time to time, and continued use of the Service constitutes acceptance of any changes.

2. Description of Service

Second Opinion is an AI-powered contract intelligence platform that helps small and medium-sized businesses understand, analyze, and negotiate contracts. The Service includes: • Automated contract review and risk identification • Context-aware analysis using your business history • Vendor intelligence and pattern detection • AI-assisted contract negotiation (where available) • Integrations with third-party tools Second Opinion is a legal technology tool, not a law firm, and does not provide legal advice. Output from the Service is for informational purposes only and should not be construed as legal counsel.

3. Not Legal Advice

IMPORTANT: Second Opinion is not a law firm and does not provide legal advice. The analysis, findings, recommendations, and other outputs generated by the Service are for informational purposes only and do not constitute legal advice. No attorney-client relationship is created between you and Second Opinion by using the Service. For legal advice specific to your situation, please consult a licensed attorney. Second Opinion strongly recommends consulting qualified legal counsel for significant legal decisions.

4. Account Registration

To use the Service, you must create an account. You agree to: • Provide accurate and complete information • Keep your login credentials secure and confidential • Notify us immediately of any unauthorized use of your account • Be responsible for all activity that occurs under your account You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or your business.

5. Your Content

You retain all ownership rights to the contracts and other content you upload to Second Opinion ("Your Content"). By uploading content, you grant Second Opinion a limited license to process, analyze, and store Your Content solely for the purpose of providing the Service to you. You represent that you have the right to upload and share Your Content, and that doing so does not violate any third-party rights or applicable law. You are solely responsible for the accuracy and legality of Your Content.

6. Acceptable Use

You agree not to use the Service to: • Violate any applicable law or regulation • Upload content that infringes third-party intellectual property rights • Attempt to gain unauthorized access to our systems or other users' accounts • Use the Service to facilitate fraud, harassment, or harm • Reverse engineer, decompile, or attempt to extract our AI models or ontology • Resell or redistribute the Service without written authorization We reserve the right to suspend or terminate accounts that violate these terms.

7. Subscription and Billing

Certain features of the Service require a paid subscription. By subscribing, you authorize us to charge your payment method on a recurring basis at the rate stated at the time of subscription. • Subscriptions renew automatically unless cancelled before the renewal date • You may cancel at any time from your account settings • Refunds are not provided for partial billing periods except where required by law • We may change pricing with 30 days' advance notice Per-use features (such as the Negotiation Agent) are charged at the rate displayed at the time of use.

8. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. SECOND OPINION DOES NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT ANALYSIS WILL BE COMPLETE OR ACCURATE IN ALL CASES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SECOND OPINION'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM. SECOND OPINION IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LEGAL LOSSES ARISING FROM RELIANCE ON SERVICE OUTPUT.

9. Indemnification

You agree to indemnify and hold harmless Second Opinion and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: • Your use of the Service • Your Content • Your violation of these Terms • Your violation of any third-party rights

10. Termination

Either party may terminate these Terms at any time. You may close your account through account settings. We may suspend or terminate your access if you violate these Terms or for any other reason with reasonable notice. Upon termination, your right to use the Service ceases immediately. We will delete your data within 30 days of account closure, except where retention is required by law.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive relief in court for intellectual property disputes.

12. Contact

For questions about these Terms, please contact us at: Second Opinion Law samar@secondopinion.law secondopinion.law

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